Privacy
Policy

Last modified on 23rd October 2024

Baltic Ascent, MB is the company that operates the Internet website located at balticascent.com.

Company Registration Information and Company Registration Numbers:

Company’s name: Baltic Ascent, MB

Registration code: 307014557

Registered address at: Eišiškių str. 47-312, Vilnius, Lithuania, LT-02184

This Privacy Policy describes how we collect, use, share, and protect the personal information of our customers, clients, and users, and the rights and choices available to you regarding your information.

1. Introduction

This Privacy Policy explains the data collection, use, and sharing practices of Baltic Ascent, MB.

The data is collected for specific purposes like providing services, complying with legal obligations, or for legitimate business interests.

We are committed to complying with the data protection principles and all relevant provisions of the applicable legislation such as GDPR (EU) 2016/679.

Please note that This Policy does not cover the collection and use of your personally identifiable information by any third parties who operate the websites links to which may be contained on the Website. We suggest you reviewing their own privacy policies before using their websites.

Before providing any information via the Services, we encourage you to thoroughly review this Privacy Policy, alongside our Terms & Conditions and any other related documents, to gain a clear understanding of our stance and practices concerning your data and how we handle it. By accessing or using any portion of the Service, including navigating the Website, you are giving your consent to the collection, utilization, and sharing of your Personal Data, as detailed in this Privacy Policy.

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MUST REFRAIN FROM ACCESSING OR USING THE SERVICE(S).

2. Definitions

This section outlines the key terms used in our "Privacy Policy" Please review them carefully to understand their meaning within the context of our policy.

Website – Refers to the website accessible at balticascent.com including all related services, content, and functionality provided by the website administration.

  1. “You”, “your”, “yours”, or “the User”, “the Client” - Any individual or entity that accesses, browses, or otherwise interacts with the website, regardless of whether they have registered or not.
  2. "We", "our", "us", ”the Company” in these Privacy Policy and elsewhere in this Website is means Baltic Ascent, MB.
  3. “The Parties” - Collectively, the parties to this Privacy Policy (the Company and the User).
  4. Services - Company Website, used for providing our Service(s) to You and including that Websites/landing pages which are used for the purposes of informing our Users/ Website visitors on our promotional, marketing campaigns and special offers, mobile applications and other digital and interactive Service(s).
  5. Third-Party Content - Content, services, or products provided by external websites, individuals, or entities not controlled by the website administration, which may be accessed via links or embedded features on the website.
  6. Privacy Policy - this document that describes and governs the information collection, use, and sharing practices of Company and its corporate affiliates, subsidiaries, and divisions as may change from time to time with respect to Websites, mobile applications, and other digital and interactive services that link to this Privacy Policy.
  7. Personal Information (Personal Data): any information which identifies You personally or which may help us to identify You (e.g. your name, address, e-mail address, trades etc.).
  8. GDPR - General Data Protection Regulation Act.
  9. Data subject: is any living an identified or identifiable person (our User).
  10. Data controller: means the natural or legal person who (either or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
  11. Data processor: a company which processes Personal Data on behalf and upon instructions of the Data controller.
  12. Personal data processing: any operation or set of operations performed on Personal Data (e.g., collection, storage, use, disclosure erasure).

Other specified terms not directly defined here will carry the meanings assigned to them in our Terms & Conditions and the relevant data protection laws, including the General Data Protection Regulation (GDPR) 2016/679, effective as of May 25, 2018.

3. What Personal Data is collected?

We may collect your:

  1. Name and surname / name of legal entity that you represent;
  2. E-mail address and other contact details;
  3. Address, City, State, Country, Post code.

When you use our Service(s), we gather information that enables us to provide the Service you have selected and enhance your experience. This is achieved through the use of Cookies and other technologies.

Examples of the information we may collect include:

  1. Browser and operating system details;
  2. Device information;
  3. IP address;
  4. Location data;
  5. Internet service provider details;
  6. Username and password.

We do not collect, share, or process your sensitive personal data (such as religious or political beliefs, health-related information, etc.) in any way.

4. Information We Collect Automatically

When you use our services, we may automatically collect specific information about your device and how you engage with our services, including:

  • Usage Information: We gather data on your interactions with our services, such as the pages or content you access, along with the dates and times of your visits.
  • Log Data: We automatically capture log details when you use our services. This can include your IP address, software and hardware information, access times, device information, browser details, and device event data.
  • Cookies and Tracking Technologies: We may employ cookies and other tracking technologies to deliver, secure, enhance, and promote our services.

5. Why is Personal Data collected?

The data mentioned above is used to make informed, data-driven decisions aimed at improving our services, ensuring their effective delivery, and enhancing the convenience of our communication with you.

The data is utilized for the following purposes:

  1. Personal identifying data (such as your name, surname, representatives' names, and the legal entities you represent) - to verify your identity;
  2. E-mail address - to communicate with you, share information, and provide offers;
  3. Approximate location data (IP address and country) - for statistical analysis and to determine your language preferences;
  4. Website usage data (how you interact with the Website) - to ensure your security while using the Website.

Additionally, we may process your data to determine whether and under what conditions to offer our services, provide customer support, and customize, update, or improve our services and Website.

6. How is Personal Data collected?

We collect your Personal Data in two ways:

  1. We retain information you voluntarily provide on the Website (e.g., through the Contact Form) or via any communication with us (e.g., emails, chats) or interactions (such as account registration);
  2. We gather data from your browser, specifically your IP address and country.

Before registering your personal information on our Website, or for promotional campaigns or newsletters, we always request your explicit and informed consent through a clear opt-in process.

It's essential that the Personal Data we hold about you is accurate and up-to-date. You can update this information in your personal account settings.

7. Do we store Personal Data and where?

Your data is stored on servers located within the European Union. Access to this data is provided to our support staff, including those working outside the EU, who follow the same data security standards and processes as those within the EU.

We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations.

Data retained solely for regulatory purposes will be safeguarded against unnecessary processing and will only be accessible to provide information to relevant authorities when required.

By submitting your personal data to us, you agree to this transfer, storage and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

8. Do we share your Personal Data?

To effectively provide and manage our services, your personal information may be shared internally within the company, including with our employees, affiliates, and subsidiaries. All parties are obligated to protect your information and use it strictly in accordance with this Privacy Policy.

We may disclose your information when required by law or when we believe, in good faith, that such action is necessary to comply with a legal obligation, protect and defend our rights or property, ensure the safety of service users or the public, or protect ourselves from legal liability.

We may share your information with third-party service providers who perform services on our behalf, such as data analysis, payment processing, hosting services, email distribution, customer support, and marketing. These providers are granted access to your data solely for the purpose of performing these tasks and are prohibited from using or disclosing it for any other reason.

In the event of a merger, sale of company assets, acquisition of part or all of our business, or if we close down or declare bankruptcy, your information may be transferred to the new owner or a third party involved in the transaction.

In specific situations, we may share your information with third parties, but only with your explicit consent.

We require all third parties to maintain the security of your personal data and to process it in compliance with legal requirements. They are not permitted to use your personal data for their own purposes and may only process it according to our instructions for specific purposes.

9. What rights do you have regarding your Personal Data?

Under this Privacy Policy, you may be entitled to the following rights:

  • Right to Access - You have the right to request copies of the information we hold about you at any time, or ask us to modify, update, or delete it. We will not charge you for accessing your data unless your request is "manifestly unfounded or excessive."
  • Right to Correct - You have the right to request the correction of any inaccuracies or incomplete information in your Personal Data.
  • Right to Erase - You can request that we delete or remove your Personal Data from our system.
  • Right to Restrict Use of Your Personal Data - You can request that we "block" or limit how we use your Personal Data.
  • Right to Data Portability - You can request that we move, copy, or transfer your Personal Data to another party.
  • Right to Object - You have the right to object to how we process your Personal Data, including when we process it for legitimate business purposes.
  • You have the right to withdraw your consent for the processing of your data at any time without affecting the lawfulness of the processing based on consent before its withdrawal.

You can exercise these rights by sending us a request via contact@balticascent.com.

10. Security

We implement appropriate technical and organizational measures to ensure a level of security that matches the risks associated with processing your personal data. These measures are designed to safeguard your data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

We employ industry-standard encryption protocols and secure communication channels to transmit and store your personal data. Encryption protects your information during internet transmission and ensures that even if data is intercepted, it remains unreadable to unauthorized parties.

Access to your personal data is restricted to employees, contractors, and authorized third-party service providers who require the information to deliver services to us or on our behalf. These individuals and entities are bound by confidentiality agreements and may face disciplinary actions or termination if they fail to meet these obligations.

We regularly train our employees on data privacy and security best practices. They are educated on the importance of protecting personal data and are required to follow our data protection policies and procedures.

In the event of a data breach or security incident, we have a response plan in place to quickly assess and address the situation. If required by law, we will notify affected individuals and relevant authorities about the incident.

We retain your personal data only as long as necessary to achieve the purposes for which it was collected, in line with our data retention policies. Once the retention period ends, we securely dispose of or anonymize the data to prevent unauthorized access or use.

While we use various security measures to protect your personal data, it is important to acknowledge that no data transmission or storage method is completely secure. We cannot guarantee absolute security, but we are committed to employing best practices to safeguard your information.

11. Changes to this Privacy Policy

The date at the end of this Privacy Policy shows when it was last updated. Any modifications will take effect when the revised Privacy Policy is posted on our services. By continuing to use our services after these changes, you agree to the updated Privacy Policy.

We reserve the right to update or revise this Privacy Policy at any time due to changes in our data practices, legal updates, or other reasons we consider necessary. Any modifications will be posted on this page, so we recommend that you periodically review it to stay informed about our current privacy practices.

If we make any substantial changes to this Privacy Policy that significantly impact our privacy practices, we may also notify you through additional methods, such as sending an email or posting a notice on our corporate website and/or social media pages before the changes take effect.

12. Termination

This Privacy Policy remains in effect until either party terminates it. If you no longer agree to be bound by the terms of this Privacy Policy, you must stop using the Company’s Website. If you are dissatisfied with the Website, its content, or any of the terms, conditions, and policies, your sole legal remedy is to discontinue the use of the service(s).

The Company reserves the right to terminate or suspend your access to and use of the Website or its service(s), or parts thereof, without prior notice, if we determine, in our sole discretion, that such use violates any applicable law, harms our interests, or infringes on the rights—including intellectual property rights—of another individual or entity.

Additionally, if we believe you are in violation of this Privacy Policy, we may restrict your access to the Website.

13. Governing Law

The Website is operated and provided from Lithuania. This Privacy Policy and any use of the Website are governed by the laws of Lithuania. Information collected will be used in accordance with the applicable laws at the time of its collection. This Privacy Policy does not intend to and does not create any contractual or legal rights for any party.

14. Contacts

Please contact us at contact@balticascent.com if you have any questions, requests, or concerns regarding this Privacy Policy.